Cart
(0) items
Your cart is empty.

Shipping & Returns

To Japan

  • Prices include Shipping and Handling Costs(except Izu-Shoto & Ogasawara-Shoto.
  • There will be extra charge for Hokkaido $5.00,Okinawa $15.00
  • Depending on the season and weather conditions the size of the fruits may vary.
  • Your gift will be delivered 7-10 days after we receive your order with the exception of seasonal items.
  • Depending on the season and the weather conditions we send the oranges and grapefruits that are grown from California, South Africa, Australia, and Chile.
    We choose the best depending on the given conditions and send them to our customers.
  • Delivery Confirmation is by email only so please provide us with your email.
  • In the case where the incorrect address is provided and the merchandise is returned, there will be a separate charge incurred.
  • When purchasing multiple gifts, the delivery date for each item may be different.
  • Please specify on the order form when you want to redeem your Otanoshimi Points
  • Please ask your Otanoshimi Point balance via e-mail.

    e-mail address: senkala@senka.com

To U.S.

  • Prices include shipping and handling costs, with the exception of health supplements which will be an extra $9. In addition, some additional shipping fees may apply to deliveries to East Coast areas including FL.
  • Products cannot be delivered to P.O BOX, and/or Hawaii and Alaska.
  • Your gift(s) will be delivered 7-14 days after we receive your order with the exception of seasonal items
  • Products cannot be delivered on Saturdays or Sundays or Holidays due to the shipping company.
  • Quantities for all gift items are limited.
  • Please contact us if you have any problems with the merchandise.
  • In the case where the incorrect address is provided and the merchandise is returned, there will be a separate charge incurred.
  • If you wish to receive delivery confirmation,
    please provide us with an email address to receive delivery confirmation via email.

    e-mail address: senkala@senka.com